Why Mailbox Delivery is Off-Limits and What to Do Instead
Making sure that Gigs arrive safely and following best practices for delivery is key to being a reliable delivery driver. While leaving items in a recipient’s mailbox might seem like the best option, mailbox delivery is reserved only for the U.S. Postal Service. Using it for Gig delivery is never allowed. This guide will explain why the rule matters and what you can do instead to keep deliveries safe and secure.
Why Mailbox Delivery Isn’t an Option
Only the U.S. Postal Service can place items inside a mailbox. In fact, it’s a federal offense for anyone other than USPS workers to deliver items to a mailbox. Even if the recipient requests it, placing items in a mailbox as an independent delivery driver is never allowed under any circumstances. By avoiding mailbox delivery, drivers using Roadie can help limit confusion for both USPS workers and Gig recipients.
Easy and Safe Alternatives to Mailbox Delivery
Although delivering to mailboxes is prohibited, there are plenty of great options for safe placement. It’s always best to leave items somewhere that’s both secure and easy for the recipient to find. Here are some best practices when delivering a Gig:
- Double-check the delivery notes: Recipients often use the delivery notes to specify exactly where a Gig should be left. It’s important to read all delivery instructions and details before dropping off a Gig.
- Use natural shelter: Look for porches, awnings or covered entryways to place packages. This can also help protect items from rainy weather.
- Place packages out of street view: Ensuring items are out of public view but still accessible and easy to find for the recipient is always best. Areas such as behind pillars, furniture, or wide railings without making it difficult for the recipient to see can minimize the risk of theft.
- Communicate where items were delivered: Drivers are required to take pictures of all items contained in the Gig at the delivery location. Your delivery photo should clearly provide proof that the Gig was delivered to the right location. If a Gig was handed directly to the recipient but requires a delivery photo, do not take a photo of the recipient. Instead, take a photo of the delivery location and include a Delivery Note that says “handed directly to recipient.”
Tips For A Top-Notch Delivery
Check out this video for more quick tips on how to take great photos at pickup and delivery:
Remember, if your delivery photos are not clear, you may be held liable for any loss, damage or theft to any items in the Gig, and Roadie may withhold your payment for the Gig while any claim for loss, damage or theft to the Gig is investigated.
Your attention to these details is crucial to ensure successful Gig delivery. By understanding best practices for delivery, you help protect deliveries and make sure every Gig is as smooth as possible.