Taking Great Delivery Photos
Delivery photos at drop off are one of the most important parts of the delivery process. They give senders peace of mind, seeing first-hand that their delivery was left in the right place. It’s what shows everyone you completed the Gig correctly. A clear delivery photo can be the difference between whether a sender is satisfied with your performance and gives you a good rating or not. Your success means the community’s success, so here are some tips on taking a great photo:
Do:
- Take a wide angle shot so you can see both the item(s) and the spot where the items were left at the delivery location.
- Show some location details if you can’t take the picture with the house number (front porch decor, welcome mat, etc.)
- If the recipient takes the package directly from you, always try to capture a house number or a picture of the front of the house with the items before handing them off to verify that you arrived at the correct location.
Don’t:
- Don’t take a picture of the items inside your vehicle. If the sender can’t see details of the delivery location, clearly it is not an acceptable photo.
- Don’t take photos of personal customer information, such as names, addresses or phone numbers found on the label or item.
- Don’t include recipients in your photo — it’s weird for everyone. Even more importantly, we respect recipients’ privacy.
Following these tips will help you, and us, provide the best level of service possible to all senders.